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Garden Design & Landscaping throughout Hampshire,
Dorset, West Sussex & Wiltshire.
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Terms & Conditions
We have made the following assumptions in calculating our rates. Extra work undertaken will incur further costs.
1. Maintenance to the works has not been allowed for unless specifically included within the quotation.
2. Watering has not been allowed for within our quotation and once the job has been completed, becomes the responsibility of the client.
3. Horticultural operations are very dependant on the weather and season. We aim to carry out the works at the appropriate time. Work undertaken out of season or in unsuitable weather conditions will be on written instructions only, so that suitable provision can be made, or will be at the clients risk.
4. Nursery stock supplies are not inexhaustible. Should any plant be unavailable, we reserve the right to negotiate substitutes with the client.
5. We accept no responsibility for defects over and above failing to break out into leaf unless a formal maintenance contract is entered into.
6. It will be the responsibility of the client to assist Hambrook Landscapes with the positioning of all mains services.
7. Once an estimate has been accepted, any changes or additions will be subject to a price preview.
8. Hambrook Landscapes cannot be held responsible for the slight colour variations which occur in concrete products due to the changes in natural aggregates and cement used in the production process.
9. Hambrook Landscapes cannot be held responsible for the effects of de-icing salts as these are detrimental to the surface of concrete products.
10. Hambrook Landscapes cannot be held responsible for the fading of colours due to efflorescence which is a natural condition producing very small white particles covering the surface of concrete products. This condition is caused by having Calcium Hydroxide present as a soluble salt, which leaches to the surface and combines with Carbon Dioxide in the air to form Calcium Carbonate (chalk)
11. Wood is a natural product and is therefore susceptible to certain changes in an outdoor environment. Extremes of temperature or changes in weather conditions will cause a reaction in timber used outdoors. Heat may cause products to split, lose shape or warp. This is natural and in all, but the most extreme cases, normal shape will be resumed.
12. In extreme changes of weather conditions, certain plants and materials, such as terracotta, some natural stone and other paving, can be affected, suffering damage if not protected. The client should take necessary precautions to prevent damage, as this is outside of our control.
13. To keep within the guarantee of various waterpump manufacturers and to prolong the life expectancy, the guide lines in the instructions should be carried out by the client especially Winter care and protection.
14. Customers ordering vehicles off the public highway, do so at their own responsibility.
15. All dimensions given are approximate (Nominal). Drawings are not to be scaled.
16. Prices are open to acceptance up to three months from the date of the quotation.
17. All contracts, in the end, depend on the willingness of the buyer and the seller to achieve mutual satisfaction. Should any action arise from conflicting conditions not resolved amicably, then the law of England shall be used as the interpreting law.
18. Hambrook Landscapes reserves the right to withdraw from site if the contract payment schedule is not adhered to. Any overdue payments will be subject to a monthly interest of 2%. Any variation on this quotation must be in writing and signed by both parties, with payment due in full at completion of contract to which this variation applies. Title and ownership of the materials and equipment will not pass until final payment has been made. Any materials can be made recoverable by Hambrook Landscapes in the event of non-payment. The customer agrees to allow access to site for this purpose.
19. We reserve the right to use any drawings or plans undertaken by us for any future publications or displays whilst ensuring the anonymity of the respective client.
20. All V.A.T. will be payable at the current rate of invoice issue date.
21. Payment Terms.
Contract value up to £499 Full payment on completion
Contract value £500 - £4,999 25% deposit, balance on completion
Contract value £5,000 and above 25% deposit, a further 50% mid term and the balance
on completion.
22. Method of Payment: Cheque (made payable to Hambrook Landscapes Ltd), cash or credit card (please see no. 23)
23. Credit Card Payments: A surcharge of 2% will be made on all credit card transactions.
24. Health and Safety: In the interests of health and safety we respectfully ask that all pet faeces be cleared from the garden each day before work commences, failure to do so could result in additional charges being incurred.
25. Right to Cancel. The client has a right to cancel the contract if s/he wishes and this right can be exercised by delivering, sending or emailing Hambrook landscapes at any time within the period of 7 days starting with the date of receipt of the notice of the right to cancel the contract.
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Hambrooks Landscapes Garden Design Landscapers Designers Build in Hampshire Wiltshire Sussex Dorset Commercial Landscaping Southampton Portsmouth Fareham Winchester Salisbury Romsey Bournemouth Christchurch Chichester Business Grounds Maintenance |
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Telephone: 01489 780 505 |
Contents ©2007 - 2010 Hambrook Landscapes Ltd |
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